As per refund policy, our collar & leashes are made with superior craftsmanship with exceptional quality leather and durable brass hardware, allowing us to cover your item under normal use for the 5-year warranty. If an item does not hold for five years, contact us for free of cost replacement shipping may be applied.
Item is unused, you ordered a wrong size or would like a different colour to contact our support team with respective order number within one month, we more than happy to assist you again.
Things Do not Cover under the refund policy.
We do not cover any damage due to water.
We do not cover any damage due to chewing.
We love the breeds, but our leashes and collar are not too build to use on any trees or fence.